• Subject access 


     GDPR subject access banner

    The £10 fee for subject access requests will be removed on 25th May 2018 in line with the General Data Protection Regulation (GDPR).

    All requests received up until 11.59pm Thursday 24th May will be processed as per current legislation and a £10 fee will be applied.

    All requests received from 12.00am on Friday 25th May onwards will be processed in line with the new legislation, free of charge.

    The website will be updated to reflect these changes in due course.




    Subject access is the process by which you can find out what information is held about you on the Police National Computer (PNC).


    Anyone can apply for subject access to use the information for their own purposes, but you shouldn't be required to provide the information as the basis for a condition of employment or a contract for goods or services, nor can you apply for subject access on behalf of someone else.



    In March 2015 a law came into effect that makes it a criminal offence to force someone to use subject access in this way. The Information Commissioner's Office (ICO) recognises that the practice, known as 'enforced subject access' is not the legitimate means of doing so. Anyone who provides information from a subject access disclosure, rather than the formal criminal record check system, 'runs the risk of sharing more information than they need to.'


    If you are unsure whether or not you need to apply for subject access, please contact our Customer Services team. We can provide you with guidance about the new legislation, which comes under the Data Protection Act (DPA) 1998, and we will bring to the ICO's attention any organisation which may be breaking it.



    The DPA also states that those who record and use personal information, such as the police service, must be open about how the information is used and they must follow the eight data protection principles of good practice, which are:



    • Processed fairly and lawfully
    • Processed for limited purposes
    • Adequate, relevant and not excessive
    • Accurate and up-to-date
    • Not kept longer than necessary
    • Processed in accordance with the data subject's rights
    • Secure
    • Not transferred to countries outside the European Economic Area without adequate protection



    There are exemptions to this right of access. For example, if releasing information would prejudice a police operation or would identify other people, some information may be omitted from the disclosure.



    Access to information held about you on the PNC 

    ACRO provides subject access disclosures from the Police National Computer (PNC) on behalf of most police forces in England and Wales, Northern Ireland, Jersey, the Isle of Man and the British Transport Police.



    If you would like to know what information is held about you on the PNC you will need to complete a subject access request. Please click on the link below if you would like information from the PNC. Please note that ACRO will reply to you directly with the results of your application. This can take up to 40 calendar days from receipt of your request.







    Access to information held about you on local police force databases 

    If you require local information from your force as well as information from the PNC, please click on the link below which relates to your local police force for details about how to apply. If you live abroad, please send your request direct to ACRO by clicking the link above.



     Avon and Somerset Police


     Gwent Police  


     Nottinghamshire Police  

     Bedfordshire Police


     Hampshire Constabulary  


     Police Service of Northern Ireland

     British Transport Police 


     Hertfordshire Constabulary  


     South Yorkshire Police 

     Cambridgeshire Constabulary


     Humberside Police  


     Staffordshire Police  

     Cheshire Constabulary


     Isle of Man Constabulary 


     States of Jersey 

     City of London Police


     Kent Police 


     South Wales Police

     Cleveland Police


     Lancashire Constabulary  


     Suffolk Constabulary

     Cumbria Constabulary


     Leicestershire Constabulary


     Surrey Police   

     Derbyshire Constabulary


     Lincolnshire Police  


     Sussex Police  

     Devon & Cornwall Police  


     Merseyside Police


     Thames Valley Police

     Dorset Police  


     Metropolitan Police


     Warwickshire Police

     Durham Constabulary  


     Norfolk Constabulary


     West Mercia

     Dyfed-Powys Police 


     North Wales Police  


     West Midlands Police  

     Essex Police


     North Yorkshire Police


     West Yorkshire Police

     Gloucestershire Constabulary  


     Northamptonshire Police


     Wiltshire Police  

     Greater Manchester Police  


     Northumbria Police




    More information on subject access can be found on our frequently asked questions page. If you cannot find the information you are looking for, please contact ACRO Customer Services.



    Please note 

    ACRO does not provide Disclosure and Barring Service (DBS) checks (formerly CRB checks) for people who are applying to work with children or vulnerable adults in the UK. Please visit the DBS website for further information on Disclosure and Barring Service checks.



    ACRO is also unable to provide PNC disclosures for UK employment purposes. For these services visit the Disclosure Scotland website. You do not need to live in Scotland to use this service. 



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