Our website is offline as we investigate a technical issue, which we now know to be a cyber security incident.

Thank you for your continued patience.

To apply for an ACRO product or service please send an email to the relevant address below:

Police Certificate policecertificateapp@acro.police.uk

International Child Protection Certificate (ICPC) icpcapplication@acro.police.uk

Police National Computer (PNC) Subject Access Request subjectaccessrequest@acro.police.uk

National Criminal Record Deletion Process deletions@acro.police.uk

We are sorry that there will be unavoidable delays while we manually process applications. If you have sent us a completed application or have already emailed us a question, there is no need to contact us again.

If you have a new query and are getting in touch for the first time, please email customer.services@acro.police.uk.

For general data protection enquiries, please contact dataprotectionofficer@acro.police.uk