Subject access 


 GDPR subject access banner

The £10 fee for subject access requests will be removed on 25th May 2018 in line with the General Data Protection Regulation (GDPR).

All requests received up until 11.59pm Thursday 24th May will be processed as per current legislation and a £10 fee will be applied.

All requests received from 12.00am on Friday 25th May onwards will be processed in line with the new legislation, free of charge.

The website will be updated to reflect these changes in due course.



Before you apply online


Subject access online application service

Online requests for subject access will be unavailable from 12pm (noon) UK time on Wednesday 23rd May until 9.00am UK time on Friday 25th May. We will aim to get the service up and running as soon as possible. You can still apply via post, see here for details. We apologise for any inconvenience this may cause.

Online application payments  

A number of applicants are experiencing issues with the payment page of the online application for Police Certificates and International Child Protection Certificates

There are currently no reports of this affecting subject access requests, but please read our service status update for details before you apply 




Subject access is the process by which you can find out what information is held about you on the Police National Computer (PNC).


Anyone can apply for subject access to use the information for their own purposes, but you shouldn't be required to provide the information as the basis for a condition of employment or a contract for goods or services, nor can you apply for subject access on behalf of someone else.



In March 2015 a law came into effect that makes it a criminal offence to force someone to use subject access in this way. The Information Commissioner's Office (ICO) recognises that the practice, known as 'enforced subject access' is not the legitimate means of doing so. Anyone who provides information from a subject access disclosure, rather than the formal criminal record check system, 'runs the risk of sharing more information than they need to.'


If you are unsure whether or not you need to apply for subject access, please contact our Customer Services team. We can provide you with guidance about the new legislation, which comes under the Data Protection Act (DPA) 1998, and we will bring to the ICO's attention any organisation which may be breaking it.



The DPA also states that those who record and use personal information, such as the police service, must be open about how the information is used and they must follow the eight data protection principles of good practice, which are:



  • Processed fairly and lawfully
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up-to-date
  • Not kept longer than necessary
  • Processed in accordance with the data subject's rights
  • Secure
  • Not transferred to countries outside the European Economic Area without adequate protection



There are exemptions to this right of access. For example, if releasing information would prejudice a police operation or would identify other people, some information may be omitted from the disclosure.



Access to information held about you on the PNC 

ACRO provides subject access disclosures from the Police National Computer (PNC) on behalf of most police forces in England and Wales, Northern Ireland, Jersey, the Isle of Man and the British Transport Police.



If you would like to know what information is held about you on the PNC you will need to complete a subject access request. Please click on the link below if you would like information from the PNC. Please note that ACRO will reply to you directly with the results of your application. This can take up to 40 calendar days from receipt of your request.







Access to information held about you on local police force databases 

If you require local information from your force as well as information from the PNC, please click on the link below which relates to your local police force for details about how to apply. If you live abroad, please send your request direct to ACRO by clicking the link above.



 Avon and Somerset Police


 Gwent Police  


 Nottinghamshire Police  

 Bedfordshire Police


 Hampshire Constabulary  


 Police Service of Northern Ireland

 British Transport Police 


 Hertfordshire Constabulary  


 South Yorkshire Police 

 Cambridgeshire Constabulary


 Humberside Police  


 Staffordshire Police  

 Cheshire Constabulary


 Isle of Man Constabulary 


 States of Jersey 

 City of London Police


 Kent Police 


 South Wales Police

 Cleveland Police


 Lancashire Constabulary  


 Suffolk Constabulary

 Cumbria Constabulary


 Leicestershire Constabulary


 Surrey Police   

 Derbyshire Constabulary


 Lincolnshire Police  


 Sussex Police  

 Devon & Cornwall Police  


 Merseyside Police


 Thames Valley Police

 Dorset Police  


 Metropolitan Police


 Warwickshire Police

 Durham Constabulary  


 Norfolk Constabulary


 West Mercia

 Dyfed-Powys Police 


 North Wales Police  


 West Midlands Police  

 Essex Police


 North Yorkshire Police


 West Yorkshire Police

 Gloucestershire Constabulary  


 Northamptonshire Police


 Wiltshire Police  

 Greater Manchester Police  


 Northumbria Police




More information on subject access can be found on our frequently asked questions page. If you cannot find the information you are looking for, please contact ACRO Customer Services.



Please note 

ACRO does not provide Disclosure and Barring Service (DBS) checks (formerly CRB checks) for people who are applying to work with children or vulnerable adults in the UK. Please visit the DBS website for further information on Disclosure and Barring Service checks.



ACRO is also unable to provide PNC disclosures for UK employment purposes. For these services visit the Disclosure Scotland website. You do not need to live in Scotland to use this service. 



Recognising fraud


  Tell us what you think