ACRO - your employer of choice

Come and join our team

If you are looking for a challenging new career but have never considered the world of policing before then the varied opportunities available at ACRO Criminal Records Office may be of interest you.

Hosted by Hampshire Constabulary, ideally located mid-way between Southampton and Portsmouth and with a range wide of career opportunities available, ACRO really is your employer of choice.

We employ around 330 staff from different backgrounds and experiences with the majority of our workforce employed as Criminal Record Administrators (CRA).

These 106 employees play an important role in our day-to-day operational work. They are responsible for the process of exchanging criminal conviction information between the UK and agencies overseas as well as issuing Police Certificates and International Child Protection Certificates (ICPC) to members of the public who apply for them.

ACRO ran a successful recruitment campaign last year which saw a record number of people apply for the Criminal Record Administrator vacancies.

Recruitment events at the Solent Hotel and careers fairs at the Universities of Southampton and Portsmouth attracted a large number of potential candidates who came along to meet the ACRO team and learn more about the important safeguarding work we do.

From the hundreds of applications we received, we were able to easily fill the 30 posts with high calibre candidates who had successfully passed the application, test and interview stages.

Lucy Partington and Lianne Sims 

ACRO was the first choice of employer for Lianne Sims and Lucy Partington, pictured above. Now in CRA roles, the pair were on the verge of redundancy from Zurich when they attended the Solent Hotel recruitment event after receiving the devastating news from their former employee.

Lianne said: ‘It was the best timing ever as I had been made redundant a couple of days before I saw the open day advert, so it was fate really.

‘Our Zurich jobs were very different but we are used to operating various systems and dealing with processes so have found the transition into a different industry a fairly smooth journey.’

And we have recently been recruiting again in preparation for the UK leaving the European Union with seven new members of staff joining us and more scheduled to start in the new year.

Once the new recruits have completed and passed their training and begin to gain experience in their roles, ACRO offers a number of opportunities for progression. In-house career paths include promotion to a Senior Criminal Records Administrator, analyst, quality controller, line manager, head of section or even senior manager.

Plus there are plenty of chances to undertake a temporary secondment for a short period of time in another department within ACRO. Recent opportunities include joining the Communications team, working with the Intel department or specialising with the Development team.

External opportunities

If you are looking for external secondment opportunities within policing then ACRO staff have undertaken placements with Europol, Interpol and the Biometric Commission as well as staff working in Bermuda and Jamaica.

Career progression is actively encouraged and there is a wide range of training courses available for those looking to enhance their skillset.

Our employees are classified as police staff with many coming from a policing background in that they have retired from the force and aren’t ready to leave the policing family yet. We are fortunate to have former Inspectors, Sergeants and Officers joining our ranks who bring with them a wealth of knowledge of policing matters.

But there is no real requirement to have a background in policing when applying for one of our roles as one of the advantages of ACRO being hosted by Hampshire Constabulary is that there is the opportunity for career progression within the force.

Two former CRAs have successfully made the move across into Hampshire. Harrison White has recently completed his police officer training while John Molyneaux is currently training as an analyst at the new Eastern Police Investigation Centre in Portsmouth.

Harrison had previously applied to become an officer before joining ACRO but while waiting for a vacancy had started at ACRO as a way of gaining experience in policing.

John worked at ACRO for 18 months and came to the role after being head coach at Fareham Nomads swimming club.

‘Working at ACRO was a good first step into the world of policing. My role allowed me to learn about the criminal records exchange process and how the valuable work I did really makes a big difference to criminal convictions around the world and closer to home in the UK.

‘I was able to take this knowledge with me as I undertake training for my analyst role. Working for the police really does open up new doors and exciting opportunities.’

Representing Police Sport is another perk to working at ACRO. While at ACRO John was able to continue his passion for swimming and regularly represented Hampshire Constabulary in countrywide swimming competitions smashing a large number of long-standing records along the way.

We also have a staff reps group, a wellbeing and inclusion network and hold regular charity days raising thousands of pounds a year for local charities.

If you would to join our team then click here for further information on our vacancies.

14th November 2019